REFUND AND RETURNS POLICY

Thank you for choosing COMFORTABLE HOME SOFA LLC. We are committed to providing high-quality products and excellent customer service. If you are not satisfied with your purchase, please see our refund and return policy below for your reference.

1. Refund and Return Period
   We offer a 7-day refund or return policy from the date of receipt of the product.

Please ensure you submit your refund or return request within this period.

2. Return Conditions
   All returned items must be unworn and in their original condition, including tags, packaging, and accessories.

Items must be clean and free of stains or odors.

3. Return Process
   Contact Customer Service: Please inform us of your refund or return request by emailing [email protected] or calling our customer service hotline. We will provide you with specific return instructions.

Complete the Return Form: Please include a completed return form (available upon contacting us) in your return package so we can process your request.

Package Shipping: Return the item to the address we provide. You will be responsible for return shipping costs. We recommend choosing a trackable shipping method to ensure safe delivery.

4. Refund Processing
   Once we receive your returned item and confirm it meets the return conditions, we will process your refund within 5-10 business days.

Refunds will be processed via the original payment method and may be delayed due to bank processing times.

5. Non-Returnable Items
   The following items are not eligible for return:

Weared or used underwear
Items past the return deadline

6. Contact Us
   If you have any questions about our refund and return policy or need further information, please contact us:

Company Name: COMFORTABLE HOME SOFA LLC
Address: 1910 VIOLA CT, WEST COVINA, CA 91792
Email: [email protected]

Thank you for your support and trust in COMFORTABLE HOME SOFA LLC. We look forward to providing you with a satisfactory shopping experience!